I'm a creative, collaborative content designer.

Here’s some of my recent work.

Zero-to-one generative AI writing assistant

In late 2022, Grammarly raced to build a gen AI product. Back when many were unsure if the word “prompt” would enter the mainstream lexicon, I helped create terminology guidelines and wrote interface content for a gen AI writing assistant, which launched six months later under the name GrammarlyGO. In early 2024, after Grammarly sunset the sub-brand, I worked with cross-functional partners to bring our gen AI features into a single assistant capable of helping with the entire writing journey.

End-to-end onboarding flow for a desktop app

Grammarly launched its flagship desktop app, Grammarly for Mac and Windows, at the end of 2021. As the lead content designer supporting the launch, I worked on end-to-end flows, including installation, setup, and onboarding. Through a series of growth design experiments, I continued to iterate, making incremental improvements and learning along the way. In one such experiment, to better educate users how to use the app, I created an interactive demo document with instructional popovers that resulted in a 9.4% increase in newly active users.

Complex data consent and notification flows

Grammarly has historically collected and stored very little user data. In 2023, it began to lay the foundation for a future in which the product could be more tailored to the user. I worked closely with cross-functional partners to design opt-in and opt-out experiences for new and existing EU and non-EU users. Based on a loose product roadmap and GDPR requirements, I created a compelling value proposition for opting in and used plain, jargon-free language to explain the data implications.

Creative strategy and content for the App Store

First impressions matter. Before deciding to download Grammarly for iOS, many people browse the App Store. In 2021 and 2022, I created strategy, taglines, and unique product depictions for Grammarly’s main page and custom pages targeting students and professionals. With each custom page, we saw statistically significant drops in cost per installation and registration. In addition, we increased the overall conversion rate for the main page, resulting in $3.1M in annualized incremental new bookings.

I come to UX design by way of journalism.

My career in journalism could not have been better training for the work I do today as a content designer.

 

As a writer, I learned to be curious, research my subjects thoroughly, think critically, ask the right questions, and tell a compelling story. As an editor, I further honed my skills while planning, managing, and producing a magazine. Needless to say, I also learned to juggle.

 

If you’re interested, you can check out some of my old pieces, including editorials, interviews, and feature articles, mostly written for magazines in Reykjavik, Iceland, and Austin, Texas.